FAQ - Frequently Asked Questions

FAQs

HOW CAN I REACH YOU?

By email to: contact.coqagri@gmail.com

SHIPPING COST ?

Delivery is free in Metropolitan France for phone cases.

Delivery is chargeable for all other products (metal posters, mugs, etc.)

All deliveries are made with a tracking number so you know where your order is at any time and can be found in your emails.

Shipping is completed within approximately 1 week.

WHAT ARE THE MEANS OF PAYMENT? 

You can pay directly by credit card on our site but also by PayPal. You choose, in both cases payments are secure!

WHAT MATERIAL ARE THE SHELLS MADE FROM?

We offer you cases made of silicone material, it is a material that protects the phone extremely well and is durable in the long term. Silicone combines quality and protection for a sublime result.

I HAVE A BUSINESS, I WOULD LIKE TO KNOW IF IT IS POSSIBLE TO MAKE A COVER THAT LOOKS LIKE THE COLOR OF THE COMPANY?

Send us an email to: contact.coqagri@gmail.com with a photo of your logo so that we can create the design, then we will send you a preview!

I LIVE ABROAD, HOW IS THE DELIVERY HAPPENING?

No problem we deliver worldwide.

I PAID FOR AN ORDER WITH TRACKING BUT I DID NOT RECEIVE THE TRACKING NUMBER, HOW SHOULD I DO?

Look in your SPAM, it's probably there.

I WAS WRONG ON THE PHONE/CASE MODEL, I WOULD LIKE TO CHANGE MY ORDER.

It is not possible to modify an order during your purchase. Refunds are also not possible.

I HAVE A COMMUNITY ON FACEBOOK/INSTAGRAM AND I WOULD LIKE TO BECOME A PARTNER, HOW SHOULD I DO IT?

Simply send us a message explaining your project by email to: contact.coqagri@gmail.com or on our social networks.

ANOTHER QUESTION ?

Send us an email to: contact.coqagri@gmail.com